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          • Memor Inventory Data Collector
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      Google Reviews

      Data Age Business Systems Inc
      Data Age Business Systems Inc
      4.9
      Based on 621 reviews
      powered by Google
      Pavlo Zaripov
      Pavlo Zaripov
      20:59 28 May 20
      Amazing tech support experiences, however the software itself is very old and inconvenient to use. Tech support:5 software:1 Feedback revision: Got an immediate response from the support team with. Glad to see they care about their customers. Hopefully they’ll do some updates with the issues we discussed.
      Shinnelle Willis
      Shinnelle Willis
      16:11 28 May 20
      Service and communication was 100% great. Zachary was very helpful and patient with resolving the issue. Thanks alot
      golden pawn
      golden pawn
      17:41 22 May 20
      These guys and gals do fantastic work. Quick, efficient, knowledgeable and always ready to help! Their system is great and their support is bar none.
      Don Pedersen
      Don Pedersen
      20:48 07 May 20
      Bought 3 new computers and a printer. Zachery remoted in and had them set up to go before store OPENING hours. Great job and service. So far no problems. Very Happy
      Howard Fahrion
      Howard Fahrion
      01:03 06 May 20
      I come from a Tech background myself and completely understand how frustrating and down right infuriating some of these tech issues can be. Zach and his team worked tirelessly throughout the whole day to make sure the issue was resolved. They all so did this with virtually no down time and always keeping me in the loop. Very impressive, should give Zach a raise for sure for being proactive and not giving up.
      stainless steel
      stainless steel
      19:34 05 May 20
      Zachary's updates and changes always go smoothly. I've spoken with approximately 10 different tech agents over the last 7 years and they never disappoint. Thanks so much for keeping me up and running!
      John Lewis
      John Lewis
      18:06 24 Apr 20
      Great Tech Support! We recently did a server swap. If you have ever done this, you know that updating the network can prove to be somewhat difficult. It took us about 3 days and a few calls with PawnMaster to get things going without any glitches. The techs we worked with responded to our requests in a timely manner and were very pleasant. Thank you!!
      Jennifer Clark
      Jennifer Clark
      21:15 11 Mar 20
      Len and all of the men and women at Data Age have been phenomenal to work with. They are prompt and handle everything immediately. Besides that, they work with the absolute utmost integrity. I know I will he taken care of!
      329 East San Ysidro Blvd.
      329 East San Ysidro Blvd.
      20:20 11 Mar 20
      Great customer service, always helpful and fast. I've struggled trying to fix the issues myself and I've just been left with headaches. These guys know what they're doing and are always respectful. THANK YOU GUYS
      Alan Dale
      Alan Dale
      19:53 21 Feb 20
      Scott was efficient and thorough. Took three minutes for him to get my business up and running properly. Thanks again!
      Robert Walsh
      Robert Walsh
      09:25 19 Feb 20
      Great service. Any issues I ever have I receive instant and perfect support. Very happy and have always been in our years with this company.
      Colorvision General - RTO
      Colorvision General - RTO
      21:59 03 Feb 20
      Data Age customer service is always helpful. Every time we call them they call back same day and help us with out issues. Zachary Czarnecki helped us out today troubleshoot some issues due to a windows update and we are up and running again. 100% would recommend them to anyone and everyone who asks
      Tim Hopson
      Tim Hopson
      18:00 29 Jan 20
      Tech support is great, never had an issue that they couldn’t fix! As for the rest?...Good pawn software but I was promised the ignite upgrade by October of 2016....still waiting. Hence the 1 star rating; a lack of accountability on their end leads invariably to a lack of confidence on my end. Again, tech support is always great. But I don’t trust the sales or management team to follow through on their promises. Ever. Update!!!..... 3/4/2020 had another exchange with tech support...perfect as usual. Seriously, the tech support team has never let me down. Love those folks. Also, apparently the CEO saw my earlier review and wanted to talk to me about it. Haven’t heard from him though. And, you guessed it, still no ignite.
      Derek Good
      Derek Good
      16:12 13 Dec 19
      So today I had the pleasure of working with Josh from data age to help us with some issues we were having. Honestly he was amazing! He was super nice respectful an even though it was a rather stressful situation he was able to make me laugh as he quickly resolved all of our issues. Can’t stress enough Josh is the man! Thanks for being amazing!
      Demiris Brown
      Demiris Brown
      17:42 15 Nov 19
      Our company has been doing business with Data Age for many years and I will say it as been a very pleasant experience from day one. Data Age have custom made things we needed for our company in their software and really helped us grow over the years. Thank you Data Age.
      Darbi Hughes
      Darbi Hughes
      03:04 15 Nov 19
      Great customer service! These guys ate great with working through all the crazy issues we encounter. Josh V. is always easy to deal with and makes it overall great experience. Alan is extremely helpful with all our product needs!
      Rob Windorski
      Rob Windorski
      23:28 14 Nov 19
      Highly recommend if you're looking for pawn software. Support is top notch. They made the conversion we went through earlier this year very easy. Thank you: Alan, Richard, Rachel, and Len. (And everyone else whom I have the pleasure of talking to.)
      Latent Investigations
      Latent Investigations
      23:46 08 Nov 19
      Data Age resolved my system problem in a very timely and professional manner. I don’t have to call them often but it is good to know their support personnel are always just a phone call away. Thanks again for keeping us up and running. L. Gaines
      A Glassett
      A Glassett
      19:59 08 Nov 19
      Very happy with their service and tech support. Their phone representatives and techs are always patient, courteous, and helpful on the phone and they quickly solved our issues every time, no problem is too big or too small. The tech who helped us this time around, Howard, had our computer up and running within the hour. Thanks again!
      Joshua Bryant
      Joshua Bryant
      19:49 08 Nov 19
      Very nice, friendly staff. Had several issues over the years with our printers and they always fix them fast the first time. Would highly recommend them!
      Danny Raniewicz
      Danny Raniewicz
      17:23 25 Oct 19
      I have been with this software for a long time. For the most part it has been very reliable and a great asset to my business. Customer support is quick to help with any issues.
      Dallen Chitty
      Dallen Chitty
      19:00 15 Oct 19
      They are always happy yo help when we have an issue! Joshua Was great to work with! He made sure all of our needs were met and went above and beyond. Thanks! PAWNMASTER IS THE BEST!!!
      Lorinda close
      Lorinda close
      15:34 28 Sep 19
      Thanks for all the time you guys spent with us setting up our new system. And being there on Saturday to resolve some printer issues. Thanks again guys.
      MultiSpartanX1 .
      MultiSpartanX1 .
      17:21 14 Sep 19
      Great customer service! Josh was very helpful and will keep doing business with them! If I could do more than 5 stars I would!
      East End Pawn Shop
      East End Pawn Shop
      21:37 10 Sep 19
      We upgraded our computers and Joseph was extremely helpful and very good at setting up our new computers and all our printers. He was very proficient and had a great attitude the entire time. I would highly recommend him for any tech support needs.
      Tony Arbucci
      Tony Arbucci
      17:41 23 Aug 19
      Tech Staff at Data Age are the greatest. Always prompt at addressing problems, and usually have you back up and running in minutes. Less than 30 seconds from online chat, to text, to a Tech calling to address my issue, and about 3-4 minutes until back up to speed. Best customer support anywhere!
      Brian LaPlume
      Brian LaPlume
      15:27 23 Aug 19
      Been a happy customer since 1991. Great program and outstanding tech support. When your business is dependent on the software, you want a company with a solid product and is fast to respond to problems. Data Age has never let me down. Brian LaPlume Action Pawnbrokers Hudson Fl 34667
      Paul Greynolds
      Paul Greynolds
      15:36 16 Aug 19
      Our business started using the Pawn Master program 2 years ago and we couldn’t be any happier! The program itself is well thought out and easy to use, but the biggest surprise has been tech support. The few times we have needed them the response has been almost immediate and and issues are fixed within a few minutes! They are AWESOME!!! Would highly recommend this company to anyone
      Manuel Vidal
      Manuel Vidal
      15:03 13 Aug 19
      Data age technical support is quick on there response and ready to serve. Data age is number one in the industry with many year of experience. I have tried many others computer programs prior to getting data age and the comparison is close to none. Data age has kept my company running smoothly since 2010. Thank you Data Age.
      Haley Skierski
      Haley Skierski
      19:33 10 Aug 19
      Josh in support was extremely helpful in solving my system issue after a routine software update. He got the job done quickly and had a great personality as well. Our pawn shop absolutely loves Data Age and the software support they offer.
      Christopher McComb
      Christopher McComb
      17:23 07 Aug 19
      Every time I’ve had to call data age for tech support they have been extremely helpful. Each staff member I’ve spoken with has been extremely helpful and knowledgeable. I have nothing but nice things to say this company.
      Mark Keehr
      Mark Keehr
      21:46 29 Jul 19
      My printer went down in the middle of a very busy day. I had several customers in the store and wasn't able to get them their receipts properly. I called data age and they promptly called me back and helped me through the issue on all 3 of computers. My agent was extremely knowledgeable, he was able to answer every question I had and was even able to walk me through the process on one of my computers when we couldn't connect over the internet. 5 stars all the way! Keep up the great work!
      Ramen Otero
      Ramen Otero
      03:53 25 Jul 19
      Experiences may vary from pawn shop to pawn shop, but as for the company, Data Age itself? It's an 11 out of 10 in terms of management and leadership. Many CEOs of various companies are just faces that you see or hear about, but for Data Age? No, not at all here. Len is in the trenches with his employees day in and day out, his phone is almost always ringing ready to take a call from a customer of his to help them out. All aspects of management are hands-on as well, ready to help the customers they deal with at a moment's notice. There isn't a single insincere or disingenuous person in a leadership position here. If you ever have a problem, let them know. They will get you sorted. Thank you for everything, Data Age!
      thePageShowNTell
      thePageShowNTell
      20:49 23 Jul 19
      I have been dealing with Data Age for many years and I have always been impressed with the technical skills and customer service. They are quick to act and always know what there doing. When ever we have any sort of computer issues they are always able to help us with our issues. I would highly recomend them to anyone.
      vallis kolbeck
      vallis kolbeck
      17:43 12 Jul 19
      Data Age has been taking care of my Buisness for Over 25 years. Helpful in every way. Data age has grown so much over the years, but the Custer service makes you feel Like its a mom and pop shop. Join with confidence.
      Travis Vance
      Travis Vance
      22:39 03 Jul 19
      Tech support was great, fast, and super responsive. I believe his name was Howard. Now that guy was on point...Couldn't ask for better A++ support..Give this guy a raise, because he knew exactly what he was doing.
      Vintage Gold and Coin
      Vintage Gold and Coin
      14:36 29 Jun 19
      Data Age Tech Support personnel are always personable and professional. The changes that we needed were minor, but Tech Support still made sure that everything was tested before we signed off. Using Remote Assist support allowed our business to continue while changes were made behind the scenes. A big Thank You to Data Age Tech Support!
      Nicholas Gawne
      Nicholas Gawne
      02:31 20 Jun 19
      Data Age Business Systems customer service goes above and beyond and I have to say that dealing my service technician has been the easiest one I've ever had the pleasure dealing with He should be put up for an award or a promotion he was helpful respectful. Attentive and knowledgable. And got me issued handled like it was nothing. Keep up the amazing work
      Steve Brown
      Steve Brown
      18:39 07 Jun 19
      First rate software for the industry. The customer/tech support is ALWAYS first rate. I've been a loyal customer for over 25 years. Thank you!!
      westtown jewelry
      westtown jewelry
      17:29 01 Jun 19
      Data Age has the best software in the business. The software is very easy to use and keeps everything in the shop running smooth. Whenever I have a question they answer quickly and answer the question I have right away. They have great reps, tools and customer service.
      Marie Frandsen
      Marie Frandsen
      03:42 31 May 19
      Data Age is hands down one of the best! They have helped our pawn shop integrate a 3rd party lister tool Through pawn master to help us manage inventory and take our online Sales to the next level! They have some amazing technicians who provide top notch customer service! Ramon has been a key person in helping us to ensure all systems run smooth and assists with any needs presented! Huge thanks to Data Age for what your folks do we appreciate you.
      Stephen Remillard
      Stephen Remillard
      20:28 29 May 19
      After an 11 year relationship with Data Age the experience and level of service just gets better. We enjoy a very stable platform that runs close to flawlessly. On the occasion there is a hiccup in something it is quickly and professionally resolved. That is what we have relied on to run our business. Now we are prepared to engage some new and exciting products to move us forward such as text messaging, Quick Books and Podium integration to take us to the next level. Keep up the good work!
      Jeni-Lei Powell
      Jeni-Lei Powell
      20:53 28 May 19
      Best business decision I have ever made! Staff is knowledgeable and efficient. Technical terms are explained in a manner that you can understand. They even make a point of using your name when speaking to you and follow up with an email ( that is seen by other staff) to be sure your problem was handled satisfactorily. Wish more companies took customer satisfaction to this level!
      Shane Porter
      Shane Porter
      18:55 23 May 19
      Lynn and Jessica and their team at data age are great to deal with. I converted from another software company and every aspect of the conversion was handled with the utmost attention and our employees love the flexibility and easy use of Pawn Master classic! Wish I could leave 10 Stars instead of 5!!
      Greg -S
      Greg -S
      16:26 21 May 19
      Josh is the man! When ever we have an issue Data Age is always quick and efficient. They get us up and going super fast. Always great people.
      Fast Cash
      Fast Cash
      20:23 14 May 19
      We really appreciate Data Age working with us to help run our business. The key things that really set Data Age and Pawn Master apart from its competitors is their willingness to not let the little things get in the way of giving the customer what they need. Our Account Manager- Lisa Nick always has an exceptional level of customer service.
      tami bryant
      tami bryant
      18:00 08 May 19
      We have been with Data Age since 2004 and have never once regretted our decision to go with this top notch company! Everyone from sales to technical support all the way up to the Owner himself are nothing short of amazing!! I can not stress enough how much we appreciate the way these folks do business!!
      Darryl Quinton
      Darryl Quinton
      18:28 01 Apr 19
      Fantastic service! Been using Data age software for a long time now and never been disappointed. Immediate solution to any concerns I have encountered. Would recommend to anyone. 5 Star.
      Amjad Shamim
      Amjad Shamim
      21:11 17 Mar 19
      As a consultant we have worked with several hundred customers over the last two decades. There are less than 5% of companies who I consider top tier, and consider Data Age to be one of those top tier companies. We evaluate the companies based on their product maturity, commitment to customers and employees, documented key processes including customer support, leadership experience, and financial commitment to product advancement. Data Age excels in all the areas and I commend their leadership team for consistently dominating their industry.
      LaBosco's Jewelry Castle
      LaBosco's Jewelry Castle
      12:35 05 Mar 19
      I wish there were more stars because after 12 years I have received a level of service that has gone above and beyond my expectation. Not only has this company provided me an all inclusive software, but they are always thinking about the future in ways that will benefit my business. What’s more, they are very proficient with compliance and are always researching and making sure we are are fully aware of law revisions and additions. I have never once lost data or had my system inoperable for any reason. That’s a lot to say for software after 12 years...in fact, it’s unheard of. Partnering with Data Age has not only provided me with the most reliable and streamlined software, but the PEOPLE behind the software have become an instrumental part of the growth of my business.
      Kerry Rainey
      Kerry Rainey
      22:40 27 Feb 19
      I have been with them for over 25 years and I have always had great service. The program is easy to use and manage. Len and his staff are always there if you have any questions or need assistance.
      Smart Financial
      Smart Financial
      16:52 27 Feb 19
      Great Software that has a All the Features you need to run your Pawn Business. The PawnMaster Team is great to work with and are able to support your needs in a timely manner.
      A Pawn USA
      A Pawn USA
      16:29 27 Feb 19
      We have been using Pawnmaster for almost 20 years now. They are top notch! Customer service - superb!!!!! Any time I have an issue, it is immediately taken care of with no down time at all. Staff is extremely friendly and knowledgeable and always available. Len, the CEO, goes out of his way to make sure that all of our needs are being met. Also, visited the facility a few times for training. Clean, spacious, and very professional. Finally their software, very easy to use, easy to train new hires to use it, has everything that I can possibly need and more - our customers being able to pay online, integration with quickbooks, reports, gun logs, the list goes on. I'm am definitely a fan! Thank you Data Age for everything!!!!
      4 Seasons Pawn Shop
      4 Seasons Pawn Shop
      21:06 12 Dec 18
      We have been a customer of Pawn Master / Data Age since 2013 and we love the software and service they provide. Since we started using Pawn master, we found it helped grow our business and more importantly made our business more profitable. Over time we have added many features that make my business better. We use text message reminders for customers which the customers appreciate and has helped increase pawn service payments. We use digi shield for data backup which gives use piece of mind. We use other features like scanners and labels which streamlines the pawning process and makes transactions smooth and quick. They have also helped with ensuring that we comply with the heavy regulations that are imposed on our industry. Our sales rep Jessica does a wonderful job of listening to our needs and offering the appropriate solutions. On the rare occasion in which we have trouble, the tech support team is amazing. They are fast, effective and reliable. The software itself is a work horse. It is built to keep things simple, professional and reliable. Thanks everyone, keep up the great work.
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