Online Course Curriculum

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Online Course Curriculum

Every PawnMaster account includes free, unlimited access to our online course curriculum covering many of the topics needed to understand PawnMaster.
These on-demand videos can be accessed anytime, from anywhere. Learn something new or improve your knowledge of PawnMaster.
Challenge yourself to keep learning or assign training to your staff, and the system will keep track of completed courses and exams. Empower them with the knowledge to maximize PawnMaster through our Basic, Intermediate and Advanced videos. These bite-sized video courses focus on a single-topic so you can get training when you need it. Our Tech Support and Training staff are always here to help, but these on-demand courses can help get your question answered in just minutes!

Contact [email protected] to access the PawnMaster Training Center.

BASIC

  1. Basic Introduction (1:08)
  2. Using the Interface (1:13)
  3. Help System (1:17)
  4. Inputting a Customer (7:24)
  5. Entering a New Pawn (4:01)
  6. Loan Payments (3:34)
  7. Making Sales (4:24)
  8. Taking Layaway Payments (2:32)
  9. Maintaining a Pawn (3:49)
  10. Additional Options and Tools (8:20)

INTERMEDIATE

  1. Intermediate Introduction (1:55)
  2. Store Setup – Part 1 (11:37)
  3. Store Setup – Part 2 (11:18)
  4. Scanning Devices and Options (5:02)
  5. Law Enforcement (7:23)
  6. Security (2:46)
  7. Managing Cash Drawers (8:17)
  8. Voiding Transactions (3:15)
  9. Using Reports (2:41)
  10. Managing Gold Transactions (5:32)
  11. Forfeits (6:56)
  12. Bulk, Scrapping and Repairs (6:23)
  13. Managing Sales (10:55)
  14. Auctions (7:55)
  15. Types, Sublevels and Brands (7:48)
  16. Managing Inventory and Pawns (10:11)

ADVANCED

  1. Advanced Introduction (1:01)
  2. Advanced Store Setup
    1. Checking Serial Numbers (1:18)
    2. Changing Customers (2:25)
    3. Credit Sale (2:30)
    4. Debit Load (3:10)
    5. Duration (2:53)
    6. Firearms Setup (4:40)
    7. Insurance Replacement Cost (1:46)
    8. Numbering Tickets (3:01)
    9. Print Disclaimer (3:21)
    10. Printing Options (4:02)
    11. Prorating (2:10)
    12. Reminder Letters (4:16)
    13. Text Messaging (5:00)
    14. Unique Inventory Numbers (2:26)
    15. Memos (1:45)
    16. Encoding (4:05)
  3. Advanced Reports
    1. Accounting Reports (4:00)
    2. Employee Reports (5:34)
    3. End of the Year Reports (1:47)
    4. End of the Year Reports (2:43)
  4. Advanced Cash Drawers
    1. Main vs. Employee (3:19)
    2. Credit Cards and Petty Cash (3:02)
    3. Cash Drawer Balancing (2:15)
    4. Blank Balancing (2:40)
  1. APR Calculations
    1. APR (3:39)
    2. Regulation Z (2:09)
  2. Inventory Maintenance
    1. Bar Codes and Labeling (2:29)
    2. Physical Inventory (3:33)
    3. Inventory Threshold (3:46)
    4. Inventory Transfers (4:24)
  3. Pawn Auditing (1:34)
  4. Marketing and Promotions in PawnMaster
    1. Reports for Marketing (3:01)
    2. Text Messaging (4:09)
    3. Customer Points (4:41)
    4. Wanted Items (3:41)
  5. GL Exporting to Quickbooks
    1. Overview Quickbooks (2:09)
    2. Getting Started (2:57)
    3. Accounts, Cash Drawers and Classes (4:06)
    4. Checking Accounts (1:47)
    5. Adding/Removing Money (2:01)
    6. Batching (2:56)
  6. Security Issues
    1. Menu Access Levels (4:06)
    2. Watch Certification (3:51)
    3. EyesOn Surveillance System (2:22)

OTHER TITLES

  1. Quick Quotes (12:00)
  2. Text Messaging (4:59)
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